To create an account, click on the "Sign Up" button in the upper right corner of the main page. Fill the form then enter CAPTCHA and click on the "Submit" button.
To Sign In ecurrencyx.net account, click on the "Sign In" button in the upper right corner of the main page. Fill the form then enter CAPTCHA and click on the "Submit" button.
To Password recovery of your account, click on the "Reset Password" button in the upper right corner of the Sign In page. Fill the form then enter CAPTCHA and click on the "Submit" button.
Here you can review Personal information, transaction history and security settings. To access account settings, please login first and click on dashboard menu. You will see Account settings pages.
Account verification needed as regulation to AML policy, to send us Bank transfer and online bank transfer to buy e-currency & cryptocurrency.
To review my transaction history, first you have to sign in to your account and click on the dashboard menu and see the transaction menu click on that you can see transaction details.
Here you can create and submit new tickets to our Customer service support. As well you can see status of your ticket and reply to it by your email
If you wish to delete account please contact the support team by sending a ticket and your request will be processed as soon as possible.
Yes. To participate in the referral program, you need to sign up for more information you can read at http://ecurrencyx.net/referral_program
In case you didn't receive payment or something got delayed immediately contact our Support team.
To be able to send Bank transfer/wire:
a. You have to sign up. If you are already a member, you need to sign in using your login credential.
b. To send us a bank wire transfer you need to complete verification at our site.
c. After verification is completed. You can place orders.
d. On next page, you will receive our banking details. (Note: follow instruction carefully)
We verify documents within 24 hours from Monday to Friday
Most of our exchange done automatically and some in semi-automatic and manual mode.
Please contact our support team with your order number to find out what happen.
If more than one hour elapsed, and you have not received your exchange:
a) Check whether you have specified correct account number.
b) Contact customer support and specify the reference of the exchange operation if necessary.
Cryptocurrency exchange time will take about 30 minutes to get 2-6 confirmation and its depends on crypto network.